Shipping policy

1. Order Processing

All orders are processed within [1–3 business days] after receiving your order confirmation email. You will receive another notification once your order has shipped.
Processing times may be extended during peak seasons or holidays.

2. Domestic Shipping (Armenia)

We offer delivery across Armenia via [HayPost].

  • Estimated delivery time: [2-3 business days]

  • Shipping costs: FREE

  • Orders within Yerevan may qualify for same-day or next-day delivery.

3. International Shipping

We ship worldwide to most countries via [DHL / FedEx / UPS / HayPost or other provider].

  • Estimated delivery time: 7–12 business days depending on the destination and courier.

  • Shipping costs: Free

  • Customers are responsible for any customs duties, import taxes, or fees applied by their local authorities. We are not responsible for delays caused by customs.

4. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. Please allow up to 48 hours for tracking information to become active.

5. Shipping Restrictions

We currently do not ship to [list any restricted countries or regions] due to carrier limitations or import restrictions.
If your country is not listed at checkout, please contact us at asatryansbusiness@gmail.com for assistance.

6. Lost, Damaged, or Stolen Packages

[Your Store Name] is not liable for lost, stolen, or damaged packages after they have been handed to the shipping carrier.
If you believe your package has been lost or damaged, please contact the carrier directly and notify us at asatryansbusiness@gmail.com so we can assist you in resolving the issue.

7. Address Accuracy

Please double-check your shipping address before completing your purchase. We cannot refund or replace orders shipped to incorrectly entered addresses.

8. Returns Related to Shipping

If an order is returned to us due to an incorrect address or refusal to pay customs duties, the buyer is responsible for reshipping costs.
For more information, please refer to our Return & Refund Policy.

9. Questions

If you have any questions regarding shipping, please contact us at:
📧 asatryansbusiness@gmail.com
📞 +374 96 961034