Shipping and Delivery
🚚 Shipping & Delivery Policy
Processing Time
At AsatryansBrand, every order is carefully prepared and packaged to ensure your handmade item arrives safely.
Please allow 1–3 business days for order processing before shipment.
We will notify you by email once your order has been shipped and provide tracking details.
Worldwide Shipping
We proudly offer worldwide shipping from Armenia to customers around the globe.
No matter where you are — Europe, the USA, Asia, or the Middle East — we’ll make sure your handmade backgammon or chess set reaches you safely.
Estimated Delivery Time:
🌍 7–12 business days after dispatch (depending on destination and customs).
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
We aim to keep international rates fair and transparent — no hidden fees.
Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with a tracking number and link to monitor your package’s journey.
Please allow up to 48 hours for tracking updates to appear after dispatch.
Customs & Import Taxes
International shipments may be subject to customs fees or import duties.
Buyers are responsible for any additional charges that may apply in their country.
We recommend checking your local customs regulations before placing an order.
Delivery Issues
If your order is delayed or damaged in transit, please contact us immediately at [asatryansbusiness@gmail.com] with your order number and details.
We’ll work with the courier to resolve the issue as quickly as possible.
Questions?
If you have any questions about shipping, delivery times, or international orders, please reach out to our support team — we’re always happy to help.
📩 Email: [asatryansbusiness@gmail.com]